Effective Date: 25/04/2025

At Ripmad Store, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help. Please read our refund policy carefully.

1. Eligibility for Returns

You may request a return or refund if:

• The item is unworn, unused, and in the original packaging

• The request is made within 14 days of receiving your order

• You have proof of purchase (order confirmation or receipt)

2. Non-Returnable Items

The following items are non-returnable:

• Gift cards

• Sale or clearance items marked as "Final Sale"

• Customized or special order items

3. Return Process

To initiate a return, please contact us at:

📧 ripmadstore@gmail.com
📞 +1 407 972 4629

Include your order number, the item you wish to return, and the reason for the return. We will provide return instructions and a shipping address.

Customers are responsible for return shipping costs unless the item arrived damaged or we sent the wrong item.

4. Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

5. Exchanges

Need a different size or color? We offer free exchanges for eligible items (excluding final sale). Just contact us to arrange the exchange.

6. Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 3 days of delivery. We’ll make it right at no extra cost to you.

Questions?

We're happy to help. Reach out to us anytime:

📧 Email: ripmadstore@gmail.com
📞 Phone: +1 407 972 4629